Microsoft Partner Number 5334235|support@digitalkin.co.uk
FAQ2019-02-09T07:17:46+00:00

Please take a look at our FAQ. If there is a question not listed below please contact us here and we will be happy to help.

What type of keys are these?2019-02-12T07:03:18+00:00

Windows 10 pro and home are retail keys. Windows 8.1 pro and 7 pro are OEM keys. All our office keys are retail.

Can I be certain that my licence key is legitimate?2019-02-09T07:25:44+00:00

We encourage all our customers to register their email address with Microsoft to insure verification and authenticity.

Is your software legitimate?2019-02-09T07:20:42+00:00

Yes our software is 100% legitimate.

Do I need to do a fresh install?2019-02-05T14:53:02+00:00

Only windows 8.1 pro and 7 pro require a fresh install. You can upgrade from windows 10 home to windows 10 professional without doing a fresh install.

Do you offer refunds?2019-02-09T06:11:54+00:00

Yes we do offer refunds. If on a rare occasion the key fails to work and you don’t want a replacement key.

You will need to provide a valid screen shot of the error code. Once we issue the refund the key/s WILL be reported for deactivation.

Are the keys stand alone keys?2019-02-05T14:53:09+00:00

Yes all keys are stand alone keys.

What payment methods do you accept?2019-02-05T14:53:14+00:00

We accept Paypal as payment. You don’t need a paypal account to make payment, you can use a debit or credit card.

Installation2019-02-05T14:53:24+00:00

We supply instructions along with your key in your order receipt. Please make sure you follow these instructions.

Windows 7 Pro & Windows 8.1 Pro Keys require a fresh install. Instructions are provided on how to do this.

Windows 10 pro and home are retail keys.

How are you able to sell the software so cheap?2019-02-09T07:22:22+00:00

We work directly with suppilers and buy in large bulk. This means we can pass the savings on to our customers.

How do you deliver the key?2019-02-05T14:53:30+00:00

The key and instruction’s will be delivered to your Paypal email address (24 hours or less)

Will the key allow product updates?2019-02-05T14:54:51+00:00

Yes the key will

Is this a trial key?2019-02-05T14:53:37+00:00

No this is NOT a trial key. The key will last forever.

Are the Windows keys genuine?2019-02-05T14:53:33+00:00

Yes the keys are sourced from Microsoft resellers

How long before I receive my windows key?2019-02-05T14:53:42+00:00

Your key is delivered instantly to your account email. You will also have access to downlinks and a installation guide. Please click return to merchant after making payment.

I have not received my key?2019-02-05T14:53:46+00:00

Please check your spam folder. You are emailed the key and instructions Instantly after payment. You should also be redirected to your account after making payment.

If you still have not received a email please contact us at support@keystoreonline.com

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